Cookie Policy

This Cookie Policy explains how Uptown Aces Casino uses cookies and similar technologies on our website (the “Site”). It describes what cookies are, why we use them, the types we may place, how long they can stay on your device, and how you can control them.

By using the Site, you can choose to allow or block certain cookies (except those that are strictly necessary for the Site to work). Your selections may impact how some features perform.

Cookies, Explained in Plain English

A cookie is a small text file saved on your computer, phone, or tablet when you visit a website. Cookies help websites recognize your browser, remember preferences, keep sessions active, and support features like secure logins and smoother navigation.

We may also use similar tools (like pixels, tags, SDKs, or local storage). For simplicity, this policy refers to all of them as “cookies.”

Why We Use Cookies - The Real Benefits for You

We use cookies to support core Site operations and to make your experience more efficient and secure, including:

• Keeping the Site running reliably and protecting it from abuse or fraud.
• Remembering settings (like language or display preferences) so you don’t have to re-select them every visit.
• Measuring performance so pages load properly and features function as expected.
• Understanding how visitors use the Site so we can improve navigation, content, and overall experience.
• Showing relevant promotions and measuring whether ads or campaigns are working (where permitted by law and your choices).

Cookie Types We Use - What Each One Does

Different cookies serve different purposes. Some are set by Uptown Aces Casino (first-party cookies), and some may be set by service providers we use (third-party cookies).

Essential Cookies (Strictly Necessary)

These cookies are required for the Site to function. They help with security, session management, page navigation, and essential features such as account access. Without them, key parts of the Site may not work.

Because these cookies are necessary, they are typically placed by default and cannot be switched off through cookie preference tools (though you can still block them in your browser - see “Managing Cookies” below - which may break Site functionality).

Functional Cookies (Preferences and Convenience)

Functional cookies help the Site remember choices you make, such as preferred settings and other customizations. If you disable these, some features may still work, but your experience may be less personalized and you may need to re-enter certain preferences.

Performance and Analytics Cookies (Site Improvement)

These cookies help us understand how the Site is used - for example, which pages are visited most often, how users move around the Site, and whether errors occur. We use this data to improve performance, fix issues, and make the Site easier to use.

Analytics cookies don’t need to identify you by name to be useful. They typically provide aggregated insights, but they may still be considered personal data in some regions depending on how they’re configured and what they collect.

Marketing Cookies (Promotions and Measurement)

Marketing cookies can be used to:

• Deliver promotions that are more relevant to your interests.
• Limit how often you see the same promotion.
• Measure the effectiveness of advertising and campaigns.

If you choose to block marketing cookies, you may still see promotions, but they may be less relevant, and we may have less insight into what offers are performing well.

Session vs. Persistent Cookies - How Long They Stay

Cookies may be:

• Session cookies, which expire when you close your browser.
• Persistent cookies, which remain on your device for a set period or until you delete them.

We use both types depending on the purpose - for example, session cookies may keep you logged in during a visit, while persistent cookies may remember your preferences for your next visit.

Third-Party Cookies - When Others May Place Them

Some cookies may be placed by third-party partners that help us run, secure, analyze, or market the Site. Examples can include:

• Analytics providers (to measure Site usage and performance).
• Security and fraud-prevention services (to protect accounts and transactions).
• Advertising or marketing partners (to deliver and measure promotions, where enabled).

These third parties may use cookies under their own privacy and cookie policies. We encourage you to review those policies when available. Uptown Aces Casino does not control how third parties use cookies once set, but we aim to work with providers that support responsible data practices.

Consent - Your Choice Matters

Where required by law, we request your consent before placing non-essential cookies (such as analytics or marketing cookies). You can typically:

• Accept all cookies.
• Reject non-essential cookies.
• Customize cookie preferences by category.

If you change your mind later, you can update your choices through our cookie preference tools (when available) or via your browser settings.

Managing, Disabling, or Deleting Cookies in Your Browser

You can control cookies through your browser settings at any time. Most browsers let you:

• See what cookies are stored.
• Delete all cookies or cookies from specific sites.
• Block third-party cookies.
• Block all cookies.
• Set rules for certain websites.

If you disable or delete cookies, some Site features may stop working properly. For example, you may be logged out more often, some settings may not be saved, and certain pages or tools may not display correctly.

Because browser steps vary, check your browser’s help documentation for the most accurate instructions (common browsers include Chrome, Safari, Firefox, and Edge).

How Cookie Choices Can Affect Your Experience

Blocking cookies can change how the Site behaves. In particular:

• Essential cookies blocked - the Site may not load correctly or may prevent account access.
• Functional cookies blocked - your preferences won’t be remembered.
• Analytics cookies blocked - we’ll have less insight to improve usability and performance.
• Marketing cookies blocked - promotions may be less relevant and campaign measurement may be limited.

Policy Updates - Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we update it, we will revise the “last updated” date by publishing the latest version on this page.

If changes are significant, we may provide additional notice as required by law.

Questions or Privacy Requests - Contact Us

If you have questions about this Cookie Policy or how we handle privacy-related matters, you can contact Uptown Aces Casino support:

Email: support@uptownaces.eu Phone: 1-657-208-5477 Toll free: 1-888-492-9309

You can also learn more about the casino experience and support options on our internal page: Uptown Aces Casino.